Terms of service

Our terms:

We aim to please our customers. If a customer is not fully satisfied with our product or service will we try to the best of our abilities to solve the problem. We are here for our customers and we show that we care.

General:
Memo Iceland is owned by Memo Ísland ehf. We are not responsible for any typing errors, including price errors that may occur. If a product is damaged after it has been sent we are not reliable for the damage. We try to send all orders within 24 hours, however it may take up to two or three week days.

15 day return policy:
Customers can return purchased items within a 15 day period. Customers can both get a refund or new product. This only applies if the product is new, unused, and with the original packaging unharmed. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer. The cost of returning the product is covered by the buyer and the method which the buyer uses to return the product is up to him. 

Delivery:
We ship all of our orders through the Icelandic Postal Service, Íslandspóstur hf. We have a free delivery on all our products within Iceland and Europe. 

Privacy policy:
Memo Iceland has discloses no information about its customers to third parties.

Copyright:
Design and content of Memo Iceland web page and products is owned by Memo Iceland and copyright protected.

Jurisdiction:
This Agreement shall be governed and construed in accordance with Icelandic Law and parties hereby submit themselves to the exclusive jurisdiction of the Icelandic Courts in respect of any claim (including non­contractual disputes or claims).

Address:
Memo Ísland ehf.
Lautasmára 51, 201 Kópavogur
Phone: +354 892 2448
Email: info@memoiceland.com

 

Updated: February 1st 2016